Customer Verification for ACSP and AML Purposes
A key solution for ACSP’s looking to meet their new ECCTA obligations is SmartDoc. SmartDoc is an award-winning solution that can also use facial recognition technology to support the verification of various documents, including passports, driving licenses, work permits, and visas. SmartSearch’s SmartDoc with or without facial recognition or expert opinion, uses IDVT technology, they are a level three on the IDVT scale, two being the minimum requirement. The SmartSearch software combines machine-learning interrogation and an OCR algorithmic check on the ID document’s Machine Readable Zone (MRZ) to verify whether the document is genuine and unaltered, with a full data integration to identify document tampering, this complies with the Companies House Option 1 standard.
For new clients we still have to comply with the Money Laundering Regulations as well as the Companies House standard, the SmartSearch checks also include the PEP, Sanctions and adverse information checks with ongoing monitoring therefore satisfying both the Companies House standard and anti-money laundering requirements in the one search..
The Smart Search software will verify the Cryptographic features of identity documentation and security features that correctly identify the person or organisation that issued the documentation. As well as worldwide PEP and sanction searches for AML purposes.
Customer Verification with SmartDoc
SmartSearch are able to offer a simple document verification service which includes PEP & sanction screening and monitoring. There are four options available:
- SmartDoc Advanced Check
Combines machine-learning interrogation and an OCR algorithmic check on the ID document’s Machine Readable Zone (MRZ) to verify whether the document is genuine and unaltered, with a full data integration to identify document tampering. - SmartDoc Expert Check (Human Inspection)
Involves border security-trained experts examining document security features and fraud indicators, providing an additional layer of scrutiny. - Facial Recognition and Liveness Detection
SmartDoc uses biometric AI technology to compare live selfies with ID photos, incorporating passive and active liveness detection to confirm the presence of a live individual, thereby preventing impersonation fraud. - Screening for Sanctions and PEPs
SmartDoc utilises the Dow Jones WatchList lists to include real-time PEP and Sanctions screening with all checks, while ongoing monitoring ensures users are alerted to any status changes.
Customer ID Theft and Fraud
As with all remote customers there is always the risk of impersonation fraud. To manage that risk, you must make additional checks. These include:
Perform a nominal payment from an account held in the customer’s name. This could simply involve processing a £1 payment for recovering the cost of the search.
Establish telephone contact, or a perform a “welcome call”, with the customer to verify aspects of the information they have already provided.
In addition, establish a written communication with the customer at the address they provide. This could be a simple “letter of engagement” or a duty of care letter which would require acknowledgement and / or return.
Document Requirements for SmartDoc Customer Verification
- Images can be JPG, TIFF or PDF.
- All images must be colour.
- Images must not be greater than 5mb and must be a minimum of 300dpi.
- Images must be original scans or copies – photocopies of scans will not be of sufficient quality.
- If a document has 2 sides, e.g. a driving licence or ID Card, both front and reverse must be uploaded. If only one side is loaded, the check cannot be completed and you will still be charged.
- A PDF must be clean i.e. there must not be any writing on a pdf next to the image.
Contact Us
Please contact us to discuss how we can help with your client verification needs. We can offer a competitive quote.